Free 20-minute operations consult
Find the bottleneck costing you the most.
Twenty minutes with an operator, not a salesperson. Tell us how your business actually runs and we'll tell you where the money is leaking — and the fastest way to stop it.
- The one bottleneck costing you the most right now
- What to automate first — and what to leave alone
- Whether an off-the-shelf tool solves it, or it needs building
20 minutes · video call · no preparation needed
One client, two workflows
A 14-facility healthcare operator, after we rebuilt two back-office workflows: roughly 240 hours a week returned — the equivalent of four to five full-time people.
- Invoice processing
- 11 minutes7.4 seconds
- Vendor bill approval
- 26 minutes9.1 seconds
Why this call
The expensive problems are boring ones.
Almost nothing we find is exotic. It's the same four leaks, running quietly, costing real money every week. Twenty minutes is usually enough to spot which one is worst in your business.
- 01
The process lives in one person's head
Nothing can be delegated, audited or automated while the only complete version of a workflow is somebody's memory. It's also the risk nobody prices until that person resigns.
- 02
The same data is typed in three times
Every re-entry between systems is paid staff time plus a fresh chance to introduce an error that someone downstream has to find and fix.
- 03
Work sits waiting on an approval
Most operational delay isn't work being done slowly — it's finished work parked in an inbox. The cost shows up as cycle time, not payroll.
- 04
Tools were bought and never adopted
Software gives you a capability, not a workflow. Half-adopted systems are worse than none: the team keeps a shadow spreadsheet and you pay for both.
On the call
Twenty minutes, three beats.
No discovery deck, no capability overview. We ask how the work moves, name the most expensive constraint, and give you a next step you could act on without us.
- 01First 5 minutes
We ask how the work actually moves
Where a job enters, who touches it, what gets re-entered, where it waits. No slides, no discovery questionnaire.
- 02Next 10 minutes
We name the most expensive constraint
We say which process is costing you the most and why, and where we'd expect the number to land if it were measured properly.
- 03Last 5 minutes
You leave with a specific next step
Fix it yourself, buy something off the shelf, or have it built. If the honest answer is that you don't need us, that's what you'll hear.
If we go further: we diagnose, write it down, sequence it, then build only what earns its place. Each phase ends with a document you own, and you can stop after any of them. See how we work.
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- 20 minutes
- One call. No prep needed.
- Straight answers
- A specific next step, on the call.
- No pitch
- If we can't help, we say so.
Honest fit
Worth your twenty minutes — or not.
- You run an established business with recurring, repeatable operations
- A team of people is doing work you suspect a system should be doing
- You've either bought tools that didn't stick, or you've avoided buying any
- You want a diagnosis before a build, not a demo
- You're pre-revenue and looking for someone to build your product
- You want the cheapest possible freelancer to wire two apps together
- You already know exactly what to build and just need hands
- You're shopping for a proposal to benchmark another vendor's price
Before you book
The questions everyone asks.
- Is it genuinely free?
- Yes. No fee, no card, no obligation.
- Am I going to be sold to?
- No. If the fix is something you can do internally or buy off the shelf, we say so.
- Do I need to prepare anything?
- No documents. Just describe how the work really happens, workarounds included.
- Who's on the call?
- Someone senior who does the diagnostic work — not an SDR taking notes.
- What happens afterwards?
- A short written summary of what we heard and what we'd sequence first. Going further is optional.
- We already have systems. Still useful?
- Usually more so — mature stacks are where the expensive gaps hide.