Skilled Nursing · Operational Accountability
11-Facility Skilled Nursing Operator
One daily picture across 11 nursing homes.
Impact
Live in 11 facilities
1.7 hrs
Median time from a facility plan to regional review
91%
Of assigned tasks completed, 81 of 89
~8,900
KPI data points pulled automatically since launch
The challenge
Leadership couldn't see how its 11 nursing homes were doing without opening four separate systems, plus a spreadsheet emailed in from each facility. Getting the key numbers meant doing the math by hand. Most problems came up at the monthly meeting, weeks after they started, and the meeting was spent finding problems instead of fixing them. The team often knew the fix, but nobody had been asked to do it.
The solution
AI Cubed built a daily operating system around the operator's own numbers and rules. Every day it pulls the numbers from the systems the operator already used, and where a vendor had no direct connection, it reads the reports that vendor sends by email or file. Each morning, administrators see their numbers and put a plan behind any number that is slipping, and regional managers and the COO review those plans. The operator kept all of its existing systems, and new users are up and running after a 15 to 20 minute walkthrough.
Capabilities
- Data Integration
- Accountability Workflows
- AI Assistant
One daily view, built on their rules.
Every key number for every building appears side by side and updates daily. Each number is calculated the way the operator calculates it.
Check-ins that require a plan.
A slipping number needs a plan before the administrator can move on, built from root causes and actions the operator's own department heads wrote. Each action becomes a task with an owner and a due date. Since launch, 67 plans have been created, with tasks assigned to 15 people.
Oversight without extra meetings.
Regional managers and the COO review and comment on every plan, and they can ask any facility for a plan on any number. Each facility is ranked healthy, watch list, underperforming or critical on its 30-day numbers.
Visits and staff reviews, on record.
Regional managers log facility visits from their phones, 193 since launch. Twelve leaders have run 202 monthly staff reviews covering 105 people.
An AI assistant that knows their rules.
Staff can ask questions like "how did each facility do yesterday?" and get answers calculated the operator's way. The AI assistant also flags numbers that are off target.
Other work
Diversified Healthcare Holding Company
An AI tool that sorts every line of a seller's P&L into the company's own categories and builds the pro forma.
Read case Healthcare · Patient IntakeAddiction Treatment and ABA Providers
An AI phone receptionist for an addiction treatment center and an ABA provider, with every call answered and logged.
Read case Finance · Trading Decision SupportOptions-Focused Hedge Fund
A dashboard that gives the fund's traders a short list of trade ideas before the market opens, with the news and numbers behind each one.
Read case